Preliminaries

Not initially. You can go ahead and start the design process without an account, but we recommend you do create one so you can save your creations. Having an account means all of your designs and elements are stored in one place, and if you want to revisit your brochure later, or handover the project to someone else - it will be all there.

With over 120 years in the printing industry, nobody knows or understands print better than Snap. We put passion and craft into print, so that each and every customer gets the WOW response they're looking for.

Snap provides an end-to-end printing service, with the ability to implement every aspect of your printing requirements, from the initial brief and graphic design through to printing and the finishing touches such as mounting, laminating and binding.

Because all our locations are individually owned and operated, services may vary. Contact your neighbourhood location to find out available services.

Printing

We use a range of cutting-edge printing methods. Digital printing provides an excellent quality finish on a broad range of substrates, and is suited for quick turnaround orders and short runs. Offset is available for larger runs. Speak with your local Snap Centre about the best choice for your order.

Our system supports CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing.
If an RGB file is uploaded there may be a colour variance.

Probably not. That’s because every screen shows colour slightly differently. If you look at the same image on your desktop monitor, a tablet and your phone, the colours will often look different on each.

 

That’s why we – like most printers – use a colour system called CMYK. This system calculates a formula for every colour in your image using a combination of Cyan, Magenta, Yellow and ‘Key’ (usually black) values. Our printers then ‘read’ every colour in your design file based on its CMYK values, and will print that colour.

 

If you have a newish, high-quality screen, the printed colour should be something close to what you see there. But it probably won’t match exactly.

Pricing

Short answer: the total & final price will be clearly visible to you at the check-out.

 

Longer answer:

 

When you are ordering your print job online, the first step will be to select from a number of different options: the product type and size; paper/card stock; specialty finishes; single or double-sided printing, and quantity. You will then be shown the price for printing your order, based on your selections. This price includes GST, but excludes any applicable Canva design and/or delivery charges.

 

In the second step, you will select your design option. If you create your design using the 'Snap Print-Design, Powered by Canva' tool, a modest flat fee (starting at $12.95) for 'Canva Design & Pre-Press' will be applied in the check-out.

 

If you choose to pick-up your order from your selected Snap Centre, there will be no additional charges. If you choose to have your order sent to you, the applicable delivery charge will applied to your order in the check-out.

 

The total cost will then be calculated and appear in the check-out.

Payment

PAYMENT

Payment is required at the time the order is placed.
Payment may be made by PAYPAL, Visa or Master Card.

The total order price will be applied to your method of payment immediately upon receipt of the order by The Snap Store.

PAYMENT PROCESSING

The Snap Store uses the services of PayPal to process all online payments made on this Website. The Snap Store does not receive any of your credit card or banking information at any time. We do receive your order information containing your name, address, contact and payment amount details for the satisfaction of the order being placed on this Website. Please see our Privacy Policy regarding the use of personal information.

Deliveries

Your order typically has a 2 working-day production time. So, if you place your order before 11am, it will be ready for you to pick up within 2 business days. If you want your order to be delivered to you, additional time will be required.

 

We ship our orders with our preferred road couriers. Whilst we cannot guarantee the delivery service, we find the majority of our chosen couriers to be highly reliable.

 

Delivery times and prices

After your order has been produced, the following delivery times and prices are typical of what you can expect.

 

AreaDelivery TimePrice (incl. GST)
City/Metro3 business days$13.95
Regional3 business days$19.95

 

If you require a quick turnaround time for production and/or delivery, please call your friendly local SNAP centre and they will confirm your options and additional charges to speed your order through.

Once you place your order, our team will check your artwork. If your artwork is good to go with no potential issues, then we stand by our production time estimates. Typically, this means that your order will be ready for pick-up by the courier within 2 business days. There are some things, however, that we cannot control, such as bad weather and carrier delays. You will receive notification when the courier has picked up your order, together with the estimated delivery day and time. If it doesn’t get to you on time, please call us. If you’re not satisfied with the courier service, neither are we.

Yes. To do this, when you are in the check-out, select the option to 'click and collect'. Make sure you add notes stating the name and company who will collect the order on your behalf.

 

We use a variety of couriers and so cannot guarantee delivery to PO boxes.

Design & Artwork

There are a number of options for designing and customising a product.

1. Upload your Artwork: If you already have your design ready, you can upload your PDF, EPS or Ai file using this option.

2. Design with Canva: Design from scratch or be inspired by one of the customisable templates in our Snap Print-Design, Powered by Canva tool.

3. Artwork Guideline Templates: If you are uploading your own artwork, check it againt our artwork guideline templates to ensure you get the results you want. These artwork guidelines are also helpful if you are designing in a different environment.

4. Use our design services: Work with one of our in-house designers to bring your ideas to life!

If you create your design using the 'Snap Print-Design – Powered by Canva'  tool you have the choice to either design it from scratch or be inspired by one of the thousands of customisable templates available. When you’re done, just save it as a digital file. Of course, if you want to order prints, simply follow the prompts and we will have you covered.

 

The 'Snap Print-Design – Powered by Canva' tool is the result of a unique collaboration between Canva and SNAP. We have worked closely with Canva to design a tool that seamlessly creates files that are ready to be printed by any of our SNAP Centres Australia wide. You no longer need to think about using the right colour mode or adding bleed and crop. When you print a file created in the tool, you will be charged a small once-off design and prepress fee of $12.95 incl GST. This will be clearly indicated as a line item at the time of payment.

We presume you’re asking us how to hire one of OUR graphic designers? No worries, just head to SNAP’s 'Book a Consultation' form and make a quick online enquiry. We’ll get back to you ASAP to match you with one of our team members.

 

If you’re asking how to hire a graphic designer in general – well, we also recommend you follow the steps above. You see, our designers are really good at what they do.

When uploading your pre-prepared designs, we can accept and use the following file formats:

  • PDF - Portable Document Format
  • EPS - Encapsulated PostScript files
  • Ai - Adobe Illustrator files

Regardless of the format you use, please use our Artwork Guideline Templates to check that your design meets the requirements. This will help ensure your final print job meets your expectations.

Here are some tips for getting great results using our integrated Canva design tool:

  1. Ensure the images you upload and use in your design are high resolution and correctly sized for the final print product.
    • Acceptable image file formats include .jpeg, .png, .svg, .heic., and .gif
    • Minimum resolution 300dpi
    • Try to avoid 'stretching' your image(s) when you're in the design process. This can lower their resolution and result in 'fuzzy' images.
  2. For logos and other graphical elements, it's often best to use a .png file format with a transparent background.
    • Unless it's white, don't try to match the backing colour of your logo (or other image) to the background colour in your design. Unless it's a 100% match, which is difficult to achieve, you wind up seeing the ground colour.
  3. Colour selection process for print - this starts BEFORE you use the Canva design tool.
    • Using the correct colour profile for print designs is important because print colours are not as diverse and rich as screen colours. Print ink is more limited in colours.
    • To help you create a print-ready design, we suggest you start by selecting CMYK colours for your design. You can do this by using one of the CMYK colour pickers available online.
    • Once you've picked your CMYK colour palette, use one of the free online tools to convert your CMYK colours to their equivalent HEX colour profiles. These are the colours you'll be using when designing in Canva.
    • After you complete and save your design using HEX colours, a print-ready PDF file is created using the CMYK equivalents. This is what we use for printing your order.
    • Following this process helps you to avoid using colours in your design which look great on screen but can't be reproduced in print.
  4. Utilise Canva's tools to help ensure your design is print-ready.
    • From the menu above the editor, click File.
    • Select Show print bleed. A border of broken lines will appear close to the edges of your design. If you see white gaps around the design edges, resize or stretch your background to cover them.
    • Select Show rulers. A ruler will appear at the top and at the left side. Use these to help position your design elements more preciously to where you want them to appear.
    • Select Show guides. You can use these vertical and horizontal guide-lines to form 'grids' across your design to assist with the positioning of key design elements. It is definitely worth taking some time to investigate how to use these guides!
    • Select Show margins. A border of broken lines will appear on your design pages. Keep important elements inside this margin.
  5. Follow the three 'Let's Get Your Design Ready For Print' steps.
    • After you've finished your design and saved it, you'll be taken through three steps to get your design ready for print. Don't skip too quickly through these steps!
  6. Step 1 - Print Bleed
    • Print bleed means you won't get any gaps or white spaces on your printed design. Instead, we print right up to the edge of the paper or card.
    • If you see any gaps or white spaces between your design and the guidelines provided, here's how to fix it:
      • Stretch your background beyond the bleed lines.
      • Don't put any important text or graphics outside the bleed lines.
      • Be sur to check every page you're printing.
  7. Step 2 - Check the 'Danger Zone'
    • The 'danger zone' - at the edge of your design - is at risk of being cut off when printed.
    • You can prevent this by moving important text and images out of the danger zone, which is indicated in red in the Canva tool.
  8. Step 3 - Time to do a Proof Read
    • Check for any grammar or spelling mistakes.
    • Double-check all numbers and dates.

Remember, it is your responsibility to ensure the digital files (including images) provided are of high enough quality to print. Your local SNAP Centre may be in touch if they have concerns about the quality of your printing however this is not guaranteed. Should changes be required, additional charges may apply.

This is something we get asked about a lot – hence including it in the FAQ section. Many of us are great at starting, but start doubting ourselves as the process goes on. It’s a common step in the creative journey. This is why our professional designers are always ready to step in. No-one wants tacky stickers (wait, that’s not entirely true), so let us sort you out.

All you need to do is save your project and reach out here.

When designers talk about ‘resolution’, they mean the visual quality of the image. Resolution is measured in ‘dots per inch’ (dpi), which is literally how many pixels (dots) of each colour exist in each square inch of the image. Higher resolution equals a better-quality image.

At 300dpi, each square inch of an image has so many pixels that any colour changes look smooth and natural. At 100dpi, the same image will probably look grainy and pixelated –  especially up close.

If you are using our integrated Canva design tool and you're uploading images (e.g. logos or photos) to use in your design, it is important that these images are correctly sized and have a recommended resolution of 300dpi.

It’s nothing complicated. It’s simply a type of image file. In short, a PDF (a document in Adobe's Portable Document Format) preserves the exact look and content of the original file, complete with fonts and graphics. This means it can be printed, distributed by email, and shared and stored for others to use and view. When properly created, PDF files have proven to be excellent for generating quality printing, which is why they’re our favourite.

Creating a design can be hard! That’s why we’ve made it easy to use your design across different mediums in our product range.


Let’s say you’ve created an amazing flyer and chosen to print it in either A3, A4, A5, A6 or DL. Well, now you can take that design (or some of its elements) and create a postcard (available in A5, A6 and DL) to hand out to your clients. Or you could blow it up into a poster (in A3, A1, A0 or A2) There’s also an opportunity to create pull-up banners or business cards.

 

And don’t forget: we also print stickers in rectangle, square or round.

Products

Snap's Print Online site currently supports six major product categories, across 75+ of our most popular product and paper-stock combinations, all with full online pricing details and ordering capability.


A broader range of products is also available for which you can 'Request a Quote' online from your local Snap Centre.