Preliminaries

Not initially. You can go ahead and start the design process without an account, but we recommend you do create one so you can save your creations. Having an account means all of your designs and elements are stored in one place, and if you want to revisit your brochure later, or handover the project to someone else - it will be all there.

With over 120 years in the printing industry, nobody knows or understands print better than Snap. We put passion and craft into print, so that each and every customer gets the WOW response they're looking for.

Snap provides an end-to-end printing service, with the ability to implement every aspect of your printing requirements, from the initial brief and graphic design through to printing and the finishing touches such as mounting, laminating and binding.

Because all our locations are individually owned and operated, services may vary. Contact your neighbourhood location to find out available services.

So you have the design bug – that’s great! It’s probably time to make sure you’ve created a SNAP account. That way you can take elements from one product design and use them to create another.

 

Let’s say you’ve designed and printed some cards in A6, A4, A5 or DL. Now you can easily turn them into a poster (in A3, A1, A0 or A2). There’s also an opportunity to create pull-up banners, flyers or business cards.

 

And don’t forget: we also print stickers in rectangle, square or round.

Printing

We use a range of cutting-edge printing methods. Digital printing provides an excellent quality finish on a broad range of substrates, and is suited for quick turnaround orders and short runs. Offset is available for larger runs. Speak with your local Snap Centre about the best choice for your order.

Our system supports CMYK (cyan, magenta, yellow, key) to ensure proper 4-color printing.
If an RGB file is uploaded there may be a colour variance.

Probably not. That’s because every screen shows colour slightly differently. If you look at the same image on your desktop monitor, a tablet and your phone, the colours will often look different on each.

 

That’s why we – like most printers – use a colour system called CMYK. This system calculates a formula for every colour in your image using a combination of Cyan, Magenta, Yellow and ‘Key’ (usually black) values. Our printers then ‘read’ every colour in your design file based on its CMYK values, and will print that colour.

 

If you have a newish, high-quality screen, the printed colour should be something close to what you see there. But it probably won’t match exactly.

Pricing

Short answer: the total & final price will be clearly visible to you at the check-out.

 

Longer answer:

 

When you are ordering your print job online, the first step will be to select from a number of different options: the product type and size; paper/card stock; specialty finishes; single or double-sided printing, and quantity. You will then be shown the price for printing your order, based on your selections. This price includes GST, but excludes any applicable Canva design and/or delivery charges.

 

In the second step, you will select your design option. If you create your design using the 'Snap Print-Design, Powered by Canva' tool, a modest flat fee (starting at $12.95) for 'Canva Design & Pre-Press' will be applied in the check-out.

 

If you choose to pick-up your order from your selected Snap Centre, there will be no additional charges. If you choose to have your order sent to you, the applicable delivery charge will applied to your order in the check-out.

 

The total cost will then be calculated and appear in the check-out.

Payment

PAYMENT

Payment is required at the time the order is placed.
Payment may be made by PAYPAL, Visa or Master Card.

The total order price will be applied to your method of payment immediately upon receipt of the order by The Snap Store.

PAYMENT PROCESSING

The Snap Store uses the services of PayPal to process all online payments made on this Website. The Snap Store does not receive any of your credit card or banking information at any time. We do receive your order information containing your name, address, contact and payment amount details for the satisfaction of the order being placed on this Website. Please see our Privacy Policy regarding the use of personal information.

Deliveries

Your order typically has a 2 working-day production time. So, if you place your order before 11am, it will be ready for you to pick up within 2 business days. If you want your order to be delivered to you, additional time will be required.

 

We ship our orders with our preferred road couriers. Whilst we cannot guarantee the delivery service, we find the majority of our chosen couriers to be highly reliable.

 

Delivery times and prices

After your order has been produced, the following delivery times and prices are typical of what you can expect.

 

AreaDelivery TimePrice (incl. GST)
City/Metro3 business days$13.95
Regional3 business days$19.95

 

If you require a quick turnaround time for production and/or delivery, please call your friendly local SNAP centre and they will confirm your options and additional charges to speed your order through.

Once you place your order, our team will check your artwork. If your artwork is good to go with no potential issues, then we stand by our production time estimates. Typically, this means that your order will be ready for pick-up by the courier within 2 business days. There are some things, however, that we cannot control, such as bad weather and carrier delays. You will receive notification when the courier has picked up your order, together with the estimated delivery day and time. If it doesn’t get to you on time, please call us. If you’re not satisfied with the courier service, neither are we.

Yes. To do this, when you are in the check-out, select the option to 'click and collect'. Make sure you add notes stating the name and company who will collect the order on your behalf.

 

We use a variety of couriers and so cannot guarantee delivery to PO boxes.

Design & Artwork

There are a number of options for designing and customising a product.

1. Upload your Artwork: If you already have your design ready, you can upload your PDF, EPS or Ai file using this option.

2. Design with Canva: Design from scratch or be inspired by one of the customisable templates in our Snap Print-Design, Powered by Canva tool.

3. Artwork Guideline Templates: If you are uploading your own artwork, check it againt our artwork guideline templates to ensure you get the results you want. These artwork guidelines are also helpful if you are designing in a different environment.

4. Use our design services: Work with one of our in-house designers to bring your ideas to life!

If you create your design using the 'Snap Print-Design – Powered by Canva'  tool you have the choice to either design it from scratch or be inspired by one of the thousands of customisable templates available. When you’re done, just save it as a digital file. Of course, if you want to order prints, simply follow the prompts and we will have you covered.

 

The 'Snap Print-Design – Powered by Canva' tool is the result of a unique collaboration between Canva and SNAP. We have worked closely with Canva to design a tool that seamlessly creates files that are ready to be printed by any of our SNAP Centres Australia wide. You no longer need to think about using the right colour mode or adding bleed and crop. When you print a file created in the tool, you will be charged a small once-off design and prepress fee of $12.95 incl GST. This will be clearly indicated as a line item at the time of payment.

We presume you’re asking us how to hire one of OUR graphic designers? No worries, just head to SNAP’s 'Book a Consultation' form and make a quick online enquiry. We’ll get back to you ASAP to match you with one of our team members.

 

If you’re asking how to hire a graphic designer in general – well, we also recommend you follow the steps above. You see, our designers are really good at what they do.

When uploading your pre-prepared designs, we can accept and use the following file formats:

  • PDF - Portable Document Format
  • EPS - Encapsulated PostScript files
  • Ai - Adobe Illustrator files

Regardless of the format you use, please use our Artwork Guideline Templates to check that your design meets the requirements. This will help ensure your final print job meets your expectations.

Here are some tips for getting great results using our integrated Canva design tool:

  1. Ensure the images you upload and use in your design are high resolution and correctly sized for the final print product.
    • Acceptable image file formats include .jpeg, .png, .svg, .heic., and .gif
    • Minimum resolution 300dpi
    • Try to avoid 'stretching' your image(s) when you're in the design process. This can lower their resolution and result in 'fuzzy' images.
  2. For logos and other graphical elements, it's often best to use a .png file format with a transparent background.
    • Unless it's white, don't try to match the backing colour of your logo (or other image) to the background colour in your design. Unless it's a 100% match, which is difficult to achieve, you wind up seeing the ground colour.
  3. Colour selection process for print - this starts BEFORE you use the Canva design tool.
    • Using the correct colour profile for print designs is important because print colours are not as diverse and rich as screen colours. Print ink is more limited in colours.
    • To help you create a print-ready design, we suggest you start by selecting CMYK colours for your design. You can do this by using one of the CMYK colour pickers available online.
    • Once you've picked your CMYK colour palette, use one of the free online tools to convert your CMYK colours to their equivalent HEX colour profiles. These are the colours you'll be using when designing in Canva.
    • After you complete and save your design using HEX colours, a print-ready PDF file is created using the CMYK equivalents. This is what we use for printing your order.
    • Following this process helps you to avoid using colours in your design which look great on screen but can't be reproduced in print.
  4. Utilise Canva's tools to help ensure your design is print-ready.
    • From the menu above the editor, click File.
    • Select Show print bleed. A border of broken lines will appear close to the edges of your design. If you see white gaps around the design edges, resize or stretch your background to cover them.
    • Select Show rulers. A ruler will appear at the top and at the left side. Use these to help position your design elements more preciously to where you want them to appear.
    • Select Show guides. You can use these vertical and horizontal guide-lines to form 'grids' across your design to assist with the positioning of key design elements. It is definitely worth taking some time to investigate how to use these guides!
    • Select Show margins. A border of broken lines will appear on your design pages. Keep important elements inside this margin.
  5. Follow the three 'Let's Get Your Design Ready For Print' steps.
    • After you've finished your design and saved it, you'll be taken through three steps to get your design ready for print. Don't skip too quickly through these steps!
  6. Step 1 - Print Bleed
    • Print bleed means you won't get any gaps or white spaces on your printed design. Instead, we print right up to the edge of the paper or card.
    • If you see any gaps or white spaces between your design and the guidelines provided, here's how to fix it:
      • Stretch your background beyond the bleed lines.
      • Don't put any important text or graphics outside the bleed lines.
      • Be sur to check every page you're printing.
  7. Step 2 - Check the 'Danger Zone'
    • The 'danger zone' - at the edge of your design - is at risk of being cut off when printed.
    • You can prevent this by moving important text and images out of the danger zone, which is indicated in red in the Canva tool.
  8. Step 3 - Time to do a Proof Read
    • Check for any grammar or spelling mistakes.
    • Double-check all numbers and dates.

Remember, it is your responsibility to ensure the digital files (including images) provided are of high enough quality to print. Your local SNAP Centre may be in touch if they have concerns about the quality of your printing however this is not guaranteed. Should changes be required, additional charges may apply.

Not at all. We offer three easy design options.

 

Design with Canva: Try your hand and design from scratch or be inspired by one of our customisable templates

 

Use our Design Services: Let one of our in-house professional design team members to create an eye-catching work of (product) art for you.

 

Upload your own design. Already have a professionally designed image file for your (product)? You can upload it in either PDF, EPS or AI formats.

This is something we get asked about a lot – hence including it in the FAQ section. Many of us are great at starting, but start doubting ourselves as the process goes on. It’s a common step in the creative journey. This is why our professional designers are always ready to step in. No-one wants tacky stickers (wait, that’s not entirely true), so let us sort you out.

All you need to do is save your project and reach out here.

When designers talk about ‘resolution’, they mean the visual quality of the image. Resolution is measured in ‘dots per inch’ (dpi), which is literally how many pixels (dots) of each colour exist in each square inch of the image. Higher resolution equals a better-quality image.

At 300dpi, each square inch of an image has so many pixels that any colour changes look smooth and natural. At 100dpi, the same image will probably look grainy and pixelated –  especially up close.

If you are using our integrated Canva design tool and you're uploading images (e.g. logos or photos) to use in your design, it is important that these images are correctly sized and have a recommended resolution of 300dpi.

It’s nothing complicated. It’s simply a type of image file. In short, a PDF (a document in Adobe's Portable Document Format) preserves the exact look and content of the original file, complete with fonts and graphics. This means it can be printed, distributed by email, and shared and stored for others to use and view. When properly created, PDF files have proven to be excellent for generating quality printing, which is why they’re our favourite.

Creating a design can be hard! That’s why we’ve made it easy to use your design across different mediums in our product range.


Let’s say you’ve created an amazing flyer and chosen to print it in either A3, A4, A5, A6 or DL. Well, now you can take that design (or some of its elements) and create a postcard (available in A5, A6 and DL) to hand out to your clients. Or you could blow it up into a poster (in A3, A1, A0 or A2) There’s also an opportunity to create pull-up banners or business cards.

 

And don’t forget: we also print stickers in rectangle, square or round.

You’re not alone! There are times our clients get their project underway using our Snap Print-Design, Powered by Canva tool, but can’t get it finished for a range of reasons. Sometimes it’s a technical issue, sometimes there are time constraints, and sometimes they just need the eye of a professional designer.

 

If this happens, simply save your project and reach out here. A member of our design team will help you get it to where it needs to be. After all, no one wants to send out a flyer that’s halfway done. We’ll make sure you’re putting your best foot forward.

 

Products

Snap's Print Online site currently supports six major product categories, across 75+ of our most popular product and paper-stock combinations, all with full online pricing details and ordering capability.


A broader range of products is also available for which you can 'Request a Quote' online from your local Snap Centre.

Coated papers are available in two finishes – glossy (shiny and smooth) and matte (flat and lusterless). Coated glossy papers reflect the light evenly so they are suitable for almost all types of printing jobs. Glossy papers have a good ink holdout, which is important for creating sharp, bright images. If you are not sure which finish is the best for your job please contact your local store for assistance.

Sure! Although business cards aren’t a necessity for everyone like they were in the past, they’re still a very popular product. The only difference is that now, people who get cards printed look for premium card stock and design options.

 

We offer business cards in standard, slimline and square shapes, with a range of card stock and coating options.

Whatever your clients need to contact you. Some people opt for just their name and email address, while others like to go into a lot more detail. We recommend keeping it brief and focussing on a great design.

So you know that brochures are a good idea, but aren’t sure where to start? Or maybe you’re not even sure what a brochure is, let alone how to start designing one.
 

Well, you’ve stumbled onto the right site. Let us fill you in. A brochure is simply a folded piece of paper that communicates a message. And it’s usually printed in bulk to help you tell your story in an eye-catching, easy-to-digest way.

Short answer? Not a whole lot.

 

But when it comes to design, there’s one major structural difference between the two. Brochures generally have a fold in them, while flyers don’t. This means that when you’re designing a brochure, you need to choose a layout that allows your message to still make sense when the brochure’s printed and folded.

 

Not sure where to start? We have a huge range of templates available on our Design with Canva tool. That’s a great option to help you get your head around how templates and sizes work.

You can if you want to, but we’re happy to send them out too. Simply pick between Click & Collect or our mailing options when you finalise your order.

SNAP is unique in the printing industry in that we have storefront locations all over Australia. Just visit our store locator and pop in your postcode to find your local SNAP.

Your flyers will take two working days to process and print and then they’ll be ready for either ‘click-and-collect’ at your local store, or despatch. Delivery times are varied depending on your location. Once you follow the ordering steps, our system will automatically let you know when your package will be with you. It’s handy like that.

There are a few things to take into consideration when you’re deciding on size – the first being where you’re planning to display it. As a general rule, people tend to go smaller than they should. A great idea is to tape out the measurements on a wall or whiteboard to get a tangible idea of what you’re working with.

 

Another thing to consider is where the poster’s audience will be. If they’ll be in a tight space, feel free to go a bit smaller than you would in a larger area.

It really depends on what your project is. If you want stationery-style stickers for envelopes, our matt range will work perfectly. But if you’re looking for something with a bit more shine, we recommend the gloss option. All are available in rectangle, round and square formats.

 

The paper-based stickers available for online ordering on this site are suitable for use on paper-based materias (such as boxes, flyers and paper bags) as well as plastic and glass materials that will be kept in a dry environment. If you need labels for products that are to be refrigerated (e.g. wine labels), simply complete a 'Request for Quote' and your local Snap Centre will find the right product for you.

There are three elements to a great brochure – a clear message, vibrant design and great copy.

 

Let’s say you want to let people know about a new business, inform them of an upcoming project or tell your brand’s story. Those are all possible messages.

 

All you have to do when you’re designing your brochure is make sure your design and copy serve the message you’re trying to communicate. And – of course – have fun!

 

We can help you to create brochures in a range of sizes, including A6, A5, A4 and DL. And once your design is done, go ahead and print it up on a choice of either good, better, best or eco paper options.

Surprisingly enough, they are! People still love designing and printing postcards for a range of reasons. Gyms need handy timetables, clients need to be told about new offers and a lot of venues still have postcards on their counters. And, of course, online shopping orders often include one or two. Like all of our printed products, postcards offer a personal touch that email just can’t.

So someone has told you that you need flyers for your business, but you have no idea what, why or how? Lucky for you, we’re experts in designing and printing flyers. What a coincidence!

 

A flyer is just a (beautifully designed) piece of paper that is not folded. Maybe you want to promote an event, or maybe you want to let your clients know about a new service.  Whatever your flyer needs, we can make them happen in A6, A5, A4. A3 or DL.

 

You can also choose between our good, better and best paper stock options.

 

Once you’ve decided what you want to create, it’s time to decide how you’ll go about it. When you choose SNAP Print & Design, you have a number of options. Either collaborate with one of our in-house designers to create the perfect project, or try our Design with Canva tool to create it yourself. If you already have a design ready, just upload it and you’re away!

Basically, a pull-up banner is a retractable, free-standing poster. When you’re not using it, it rolls away into its own tube. When you need it, just pull it out, quickly assemble it, and presto – instant signage, no wall required!

 

There are many different reasons that our clients design and order high-quality pull-up banners from us. But at the end of the day, they all want one simple thing – to be noticed.

 

Whether you’re a P&C president or a business start-up, investing in a pull-up banner is a great way to make a statement. And they’re surprisingly cost-effective!

We get this question a lot, and we think it’s because people are looking for a reason to get stickers and labels printed! We get it: they’re pretty fun. People have stickers made for a range of different reasons. Sometimes it’s to seal packaging. Sometimes it’s to customise promotional material. Regardless, you can find our stickers on everything from mailboxes to people. The possibilities are as endless as your imagination.

We know that different people like to work in different ways, so we have a few options for you to choose between. You can either upload a completed design (PDF, EPS or Ai formats), collaborate with one of our in-house designers, or create the design yourself using our Design with Canva tool. The entire process makes for a seamless experience. And if there’s an issue with the file that could affect print quality, one of our in-store team members will flag it with you.

As soon as you order your brochures, your local SNAP store will start creating! Expect it to take two business days for your brochures to be printed and ready. Choosing our click and collect option will have them in your hot little hands quicker than if you choose postage. But if you’re happy to wait, we’ll make sure they ship to you quickly and safely.

Your stickers (or labels) will take three working days to process and print. Then they’ll be ready for either Click & Collect at your local Snap Centre, or for shipping. Shipping times vary depending on your location. Once you follow the ordering steps, our system will automatically let you know when your package will be with you. It’s handy like that.

Short answer – paper or cardboard. And in those two categories, there are a range of different thicknesses (called weights).

 

Long answer – the type of paper used for different purposes is expressed in weight. In countries following the European system, it’s measured in grams per square metre (gsm, g/m2 or simply g), while in the US system, it’s in pound (lb).

 

The paper used for writing/printing (letterheads and similar stationery) is generally between 60 to 200 gsm (20 to 70 lb) and is called paper or text stock. Anything heavier than this is considered card stock, ie. the paper used for business cards, postcards, greeting cards, etc.